Shipping Policy
Shipping Policy – Prime Bazzar
At Prime Bazzar, we are committed to delivering your order safely and as quickly as possible. Please read our shipping policy below before placing an order.
1. Order Processing
- All orders are processed within 1–2 business days after confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- During sales, festivals, or high-demand periods, processing may take slightly longer.
2. Delivery Time
Estimated delivery times are:
- Metro Cities: 3–5 business days
- Other Cities & Towns: 5–8 business days
- Remote Locations: 7–10 business days
Delivery times are estimates and may vary due to weather conditions, courier delays, or other unforeseen circumstances.
3. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout before payment.
- We may offer Free Shipping on selected products or promotional offers.
4. Order Tracking
Once your order has been shipped, you will receive a tracking ID and tracking link via email, SMS, or WhatsApp (where available). You can use this information to track your shipment.
5. Cash on Delivery (COD)
Cash on Delivery is available for eligible PIN codes. Prime Bazzar reserves the right to disable COD for certain products or locations.
6. Incorrect Address
Please ensure that your shipping address and contact details are accurate before placing your order. Prime Bazzar is not responsible for delays or failed deliveries due to incorrect or incomplete information provided by the customer.
7. Delivery Delays
While we strive to deliver every order on time, delays may occur due to:
- Weather conditions
- Natural disasters
- Public holidays
- Courier partner issues
- High order volume
We appreciate your patience and understanding in such situations.
8. Damaged or Missing Items
If your order arrives damaged, defective, or with missing items, please contact us within 48 hours of delivery with photos or videos of the package and product. We will review the issue and provide an appropriate resolution.
9. International Shipping
Currently, Prime Bazzar ships only within India. We do not offer international shipping at this time.
10. Contact Us
If you have any questions regarding shipping or your order, please contact our customer support through the contact details available on our website. We are happy to assist you.